Remain distinct from your competitors by creating the shortest distance possible between the client’s problem and the solution you offer. This is how your company remains remarkable even with stiff competition. The greater number of steps between the customer or client and her end goal, the…
When dealing with anyone in any situation, look for the dignity of each person concerned. Preserve everyone’s dignity even if the other person does not seem interested in the same goal. Yes, there might be an irate customer or a disgruntled employee and they are irritating…
Once you’ve succeeded at something, no matter how small, be sure to teach someone else what you know. What may seem like an insignificant accomplishment to you could make a huge difference in someone else’s life. Here’s an example.
When someone unsubscribes from your blog, stops following you on Twitter or un-“likes” your page on Facebook, what is your response? Some think nothing of it and move on with their lives. Some treat themselves to a reward to soothe the rejection. Some panic – as…